Terms and conditions
The conditions established between the Client and Vincke are binding unless both parties agree to any change or explicit modification.
Orders
Any order received either by phone, fax, e-mail, post or by our commercial agents shall be governed by Vincke Hydraulics’s Terms of Sale.
Minimum invoice 50 euros.
Products out of Vincke Hydraulics ’s catalogue shall be paid 30% in advance once the order has been confirmed and cancellation of the same is not permitted.
Products
The products and brands supplied by Vincke Hydraulics are subject to market variations. Vincke Hydraulics therefore reserves the right to make any modifications it deems necessary to guarantee the technical and economic viability of its products and assemblies.
Vincke Hydraulics strongly recommends that its clients get in touch with either the Sales or Technical Department (depending on their requirements) when placing an order, in order to clear up any doubts they may have.
All of the technical specifications for the products may be subject to changes, which would be made known with due notice.
Prices
The valid prices are those stated on the date of the receipt of your order.
Vincke Hydraulics reserves the right make any modification in prices.
Transport
If the client pays the freight costs, then Vincke Hydraulics’s liability ends once the merchandise is handed over to the transport company. If we cover shipping costs, then Vincke Hydraulics is responsible for the shipment until it is delivered to the client.
The client has a maximum period of 24 hours after delivery in which to lodge any claims with Vincke Hydraulics, this is the maximum period accepted by transport companies.
Terms of payment
The Client is obliged to comply with the conditions established between both parties.
Any change or modification shall be agreed between the parties.
Until the invoice is paid in full Vincke Hydraulics is the owner of the goods.
Payments by confirming or by promissory note shall be received at Vincke Hydraulics within 30 days of the invoice date.
If a payment is not received by its due date, Vincke Hydraulics shall have the right to charge a default interest rate.
Warranty
All Vincke Hydraulics products come with a six-month guarantee, beginning from the moment the client receives delivery of the goods; products that were designed and assembled by Vincke Hydraulics have a 12-month guarantee.
The guarantee will always be provided on the Vincke Hydraulics premises.
Vincke Hydraulics will not accept any charges for defective products within the guarantee. If said defect is verified, the material will be replaced. Once the guarantee period has ended, Vincke Hydraulics will study the case.
Returns
All costs incurred in the return of goods for any reason beyond Vincke Hydraulics’s responsibility shall be paid by the Client.
We do not accept any return of goods without Vincke Hydraulics prior authorization and subsequent verification.
If Vincke Hydraulics is responsible for paying the return shipping costs it shall only be allowed to return the items by means of a transport agency authorized by Vincke Hydraulics.
We shall not accept any return of non standard items.
If the return is not attributable to Vincke Hydraulics we shall apply a minimum 15% depreciation fee of the total amount of the returned goods.
We shall not accept any return of goods 30 days after their reception by the Client.
As far as possible, please send your requests for the return of goods to our e-mail: distribuciones@vinckehydraulics.com.
Governing Law
Any dispute that may arise between the parties shall be settled in the Courts of Barcelona.
